Library Services Experience

West Florida Public Library, October 2013 – Present: Head Cataloger

  • Oversee cataloging activities.
    • Supervise 1 Non-fiction cataloger and, in Dept. Head’s absence, 3 Acquisitions staff members.
  • Copy and original cataloging on OCLC- all fiction and AV- creating/modifying AACR2 and hybrid RDA records.
  • Batch import of OCLC records into library catalog.
  • Review any vendor supplied bibliographic records.
  • Proof existing library records for errors and inconsistencies.
  • Train and supervise any additional cataloging staff.
  • Creation and maintenance of local cataloging policies and procedures manual.
  • Provide reference services in Reference department as needed.
  • Participation in continuing education and training courses.
  • Special projects as needed.
Keegan Staffing, June 2013 – October 2013: Copy Cataloger

  • (35 hrs/wk) Search OCLC records and edit to suit local cataloging standards. Import edited OCLC records into library catalog.
  • Proof existing library catalog records for errors and inconsistencies.
  • Special project (5 hrs/wk): assess and improve WFPL website information architecture.
Goldstein Library, May 2012 to Aug 2012: Student Worker
(Unpaid; through Pam Doffek‘s Practical LIS Exploration course, LIS5273.)
  • Assist TA’s in opening of library duties, including Coffee Fridays
  • Assist Librarians with weeding process
  • Provide circulation assistance to patrons using Aleph
  • Participate in library beautification projects
  • Preservation of Wheeler Collection items, including creation of project continuation documents and contribution to finding aids
  • Use online and print resources to answer reference questions
  • Shelve returned and new materials

Customer Service Experience

JoAnn Stores, March 2006 – July 2006 : Cashier/ Customer Service Associate

Received 8 Silver Scissors awards for outstanding customer service.

  • Assist customers
  • Run cash register
  • Answer multi-line phone
  • Set up merchandise displays
  • Store maintenance
  • Measuring and cutting fabric
  • Stock shelves

Innovative Property Management Services, November 2005 – March 2006: Executive Assistant

  • Data entry (PC)
  • Maintain Excel spreadsheets and databases
  • Aid staff in use of computers and in fixing any broken machines
  • Filing for all departments
  • Compose correspondence with customers/ vendors
  • Answer multi- line phone
  • Order payment coupon books
  • Receipt of fee payments
  • Take maintenance requests and contact maintenance crew
  • Manage incoming and outgoing mail, including mass mailings

Eckerd Corporation, October 2002 – April 2004: Cashier/ Customer Service Associate

  • Serve as translator for Spanish-speaking customers
  • Train Assistant Managers on use of new ordering system (Retek) software and hardware
  • Assist customers
  • Run cash register
  • Stock shelves
  • Set up merchandise displays and aid with Plan-O-Gram changes
  • Store maintenance
  • Retek orders of out-of-stock and low inventory items
  • Answer multi- line phone

Sheldon M. Frank, Μ.D. & Esperanza Vargas- Posada, Μ.D. , January 2002  –  August 2002: Receptionist/ Secretary

  • Answer multi- line phone
  • Check/set voice mail and message service daily
  • Return all calls/ refer messages to doctors
  • Confirm prescription refills
  • File all paperwork and patient information
  • Type reports (Mac)
  • Screen mail
  • Greet patients
  • Receive payments and enter into accounts receivable
  • Maintain office equipment/ supplies
  • Supervise and entertain child patients while parents consult with doctors
  • Deposit accounts receivable while Dr Frank and Dr. Vargas out of town

Sonny’s Bar-B-Q, July 2001  – August 2001: Hostess/ Cashier

  • Maintain pleasant atmosphere in waiting area
  • Run cash register
  • Seat customers
  • Manage fair distribution of customers to wait staff
  • Clean entrance
  • Field complaints
  • Assist wait staff when necessary

FSU Bookstore, August 2000 – September 2000: Clerk

  • Customer assistance
  • Run cash register
  • Stock shelves

USDA- ARS, From: June 2000 – August 2000 : Biological Technician Assistant (GS01 step 01)

  • Assist biological technician with raising anastrepha suspensa for use in experiments
  • Assist entomologist with collection of data and creation of new specimen collection aparatus
  • Pressure wash fly cages
  • Assist biological technician in designing and building data and specimen collection aparatus

MDCC Bookstore, December 1999 – May 2000: Clerk

  • Customer assistance
  • Run Buy Back register
  • Assist in checking inventory
  • Data entry (PC)
  • Assist in warehouse by shrink wrapping new items for sale in bundle and adding security strips to new items
  • Work with other employees to clean store after closing
  • Stock shelves
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